Priority Guidelines
Ministry of Health Priority Guidelines
To avoid waiting lists that may place some people at extreme risk, a set of criteria to identify each person's priority has been developed. These criteria provide Specialised Housing Assessors with a tool by which they can identify those persons with the highest and most urgent needs and therefore ensure that their applications are given priority to access available funds.
The Priority Guidelines also create an avenue by which Specialised Housing Assessors can liaise with Nasc providers to ensure that people are accessing co-ordinated services and allowing for flexible allocation of budgets to create support packages.
1. Using the Priority Guidelines
The person must meet all eligibility criteria for housing modifications. The person must then meet all of the six criteria within each band for their application to be defined as having that degree of priority.
2. Expected Wait Times:
These timeframes are guidelines only and are subject to all documentation being received at Enable New Zealand and any processes such as Income and Cash Asset testing being undertaken.
Priority 1 Within 2-4 weeks.
Priority 2 Minimum of 4-8 weeks or until budget becomes available.
Priority 3 Minimum of 8-16 weeks or until budget becomes available.
The Ministry of Health may make changes to these timeframes depending on available budget.
Note: Housing Modification grants will only be approved once budget becomes available.
Any application which does not meet specific prioritising criteria, but the Specialised Housing Assessor believes is deserving of a higher priority, should be discussed with the local Nasc provider. A joint decision may then be made to raise the priority. This decision will be based on issues relating directly to the person's disability and the impact for them and their caregivers if the environmental support service is not made available within a certain timeframe.
Where an application has been submitted as a Priority 2 or Priority 3 and the Specialised Housing Assessor has identified that the person's needs have increased to the extent that it is necessary to raise the priority, the Specialised Housing Assessor should discuss this with the local Nasc provider. A joint decision may then be made to raise the priority.
The criteria for prioritisation guidelines DO NOT override existing eligibility as defined in this manual and Nasc services CANNOT override existing criteria to access Enable New Zealand funds.
Prioritising Applications to Enable New Zealand
Access and Eligibility:
To access environmental support services through Enable New Zealand a person must in the first instance, meet the Ministry of Health Disability Support services definition of disability:
A person with a disability is defined as a person who has been identified as having a physical, psychiatric, intellectual, sensory or age related disability (or a combination of these) which is likely to continue for a minimum of 6 months and result in a reduction of independent function to the extent that ongoing support is required.
The person must then meet the all the criteria as defined in the various assessors manuals for the relevant environmental support services they are seeking to access.
NB: Historic factors have limited eligibility and created inequities as to who is able to access funding for environmental support services. The Ministry of Health is aware of these inequities of policy and will be seeking guidance by way of public consultation on the issues of eligibility, access, prioritisation and targeting of resources.
Prioritisation:
It is acknowledged that assessors have consistently worked within the criteria to assess a persons eligibility for the provision of environmental support services through Enable New Zealand. However in the past the budget was not capped, there were no waiting lists, no requirement to prioritise applications and therefore no mechanisms in place for applying a priority to each application. The Ministry of Health now has a capped budget from which it must purchase environmental support services for people with disabilities throughout the country. There has been considerable pressure on this budget and funds allocated to it will not be increased in the foreseeable future.
Therefore to avoid waiting lists that may place some clients at extreme risk, a set of criteria to identify each person's priority has been developed. These criteria provide Specialised Housing Assessors with a tool by which they can identify those persons with the highest and most urgent needs and therefore ensure that their applications are given priority to access available funds. The criteria also create an avenue by which Specialised Housing Assessors can liase with NASC services to ensure that clients are accessing co-ordinated services and allowing for flexible allocation of budgets to create support packages.
Using the Priority Guidelines:
- The person must meet all eligibility criteria as defined in the Housing Modification Manual.
- Each person must then meet all of the six criteria within each band for their application to be defined as having that degree of priority.
- If the Specialised Housing Assessor identifies the persons application as being Priority One, they must make contact with the local NASC service provider to ensure the NASC service is aware of the person and to endorse the application as a Priority One.
NB 1: Any application which does not meet specific prioritising criteria, but which the Specialised Housing Assessor believes is deserving of higher priority, should be discussed with the local NASC provider. A joint decision may then be made to raise the priority. This decision will be based on issues relating directly to the person's disability and the impact for them and their caregivers if the environmental support service is not made available within a certain time frame.
NB 2: The criteria for prioritisation guidelines DO NOT over ride existing eligibility criteria as defined in the Housing Modification Manual and NASC services CANNOT over ride existing criteria to access funding approved by Enable New Zealand.
PRIORITY BANDS FOR Enable New Zealand REFERRALS FOR ENVIRONMENTAL SUPPORT SERVICES
Each person must meet all of the six criteria within each band for their application to be defined as having that degree of priority.
|
PRIORITY ONE |
PRIORITY TWO |
PRIORITY THREE | |
|---|---|---|---|
|
Criteria 1: |
There is a high risk of injury or physical trauma to; - the person Or; There is a high risk of neglect or abuse of the person. (e.g. A caregiver is not able to cope with the level of care a person requires and the assessor has concerns, which are substantiated by others, that care may therefore not be provided). - AND provision of the particular environmental support service would minimise the risk. |
There is a moderate risk of: Or; There is a risk that the persons essential functional skills could deteriorate if a temporary solution is in place for an extended period. |
There is a low immediate risk of injury, abuse or neglect to the person or caregiver/s. But; The safety or personal health/disability status will be compromised if the environmental support service is not put in place within a certain time. |
|
Criteria 2: |
The absence of environmental support services makes it impossible/unrealistic for the person to remain in their own home or return to their own home. Or; In the case of school students in the compulsory sector, their disability support needs are such that they could not attend school unless equipment is provided. N.B: This does not include the equipment required to support educational needs of children and the Operational Protocol between MOE, SES & MoH should be used as a guideline in all decisions about provision of equipment to children at school. Or; The application is for level two or level three assessed seating system; or is for positioning equipment which is essential to maintain postural integrity whilst skeletal developmental is occurring ie: demonstrably prevents postural collapse or inhibits positions which directly compromise physiological function. |
The absence of environmental support services makes it difficult for the person to remain in their home; Or; The person is able to return home (e.g. following hospital or other admission) but the absence of environmental support services jeopardises their ongoing ability to remain there. Or; The person is at risk of being unable to continue with existing paid employment. |
The person is experiencing increasing difficulty with manoeuvring or managing within their own home. Or; The person is unable to be engaged in full-time tertiary education or training, full-time paid employment. Or; Undertake 20 hours or more/week of community based voluntary work. |
|
Criteria 3: Community/Family Support & Need for other services |
The financial costs of community support (e.g. home help or personal care hours) could be avoided or reduced substantially by provision of environmental support services. And / Or; The implications of not providing specific environmental support services would create significant financial costs of health and disability services (in the short and/or medium term). And / Or; The emotional and social pressure is such that abuse, neglect or relationship breakdown is occurring or is imminent and provision of the specific environmental support service/s would reduce or remove this pressure. NB: These decisions MUST be based on discussion and liaison with the local NASC provider - to determine the level of support or the potential costs and the degree of priority for Enable New Zealand funds. |
The person has access to sufficient community support and/or family support to allow their needs to be met for a limited period of time short-term basis of 4-8 weeks - but provision of environmental support services provides the only long-term solution. |
The person has access to sufficient community support and/or family support to allow their needs to be met for a finite period of time - medium term basis of less than 6 months - but the provision of environmental support services provides the only long-term solution. |
|
Criteria 4: Independence |
The persons autonomy/independence with key functions (e.g. toileting, eating, bathing, transferring, volition, core communication needs) is not possible within their own home unless the environmental support service is provided. NB: Independence can include the need for supervision whilst environmental support service is being used. |
The persons autonomy /independence with key functions (e.g. toileting, eating, bathing, transferring, volition, core communication needs) is compromised (reduced) within their own home. (e.g. they can manage key tasks, but they find it difficult or may be extremely slow). |
The persons autonomy/independence with key functions (E.g. toileting, eating, bathing, transferring, walking, communication) is compromised (reduced) within their own home. (e.g. they can manage key tasks, but they find it difficult). |
|
Criteria 5: Alternatives/Options |
All other options have been explored and there are no viable alternatives available. |
There are temporary solutions that can be put into place to meet the persons needs. |
There are temporary solutions that can be put into place to meet the persons needs. |
|
Criteria 6: |
There has been a sudden or dramatic change in the persons disability status. And / Or; There will be irretrievable deterioration of the persons functional skills and/or postural integrity resulting solely and directly from the absence of the environmental support service. And / Or; There has been a change in the persons support environment, such that the environmental support service becomes necessary to maintain the person at home. (e.g. their caregiver has become ill or injured or the relationship has collapsed). |
There is potential for the persons disability status to deteriorate if the environmental support services is not provided at some point. Or: By virtue of their diagnosis it is anticipated that the person's disability status will continue to deteriorate and the equipment/ service must be in place before the loss of specific skills occurs. |
The persons disability status is not stable and requires review before the environmental support services is delivered. |
Phone 0800 17 19 81

