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ESH APP enhancement – 1 September

Viewing and deleting mandatory documents in ESH Apps

This information is for users of our Hearing and Equipment Applications.

Further to our notice of 18 August, we advise that all documents (mandatory and supporting) attached to a service request now display in the ‘Attachment Summary’ section.

Mandatory documents can’t be deleted from the ‘Attachment Summary’ list. If you need to remove a mandatory document for some reason, then:

  • go back to the page it was attached to
  • select ‘X’
  • attach the correct document.

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