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Hearing Application - Time-frames update

Enable New Zealand is currently experiencing an unforeseen delay in processing for hearing funding requests. We realise this has a significant impact on audiologists and hearing aid applicants, and our team is doing their best to process applications as quickly as possible with priority given to applications for children. However, we would advise that audiologists should plan for an approximate 10-working-day turnaround at present for adults, and if the request needs to be reviewed by a Professional Advisor, the turnaround will be longer than 10 working days.

We hope to be back to our normal processing times within the next few weeks. Subsidies will not be affected by these delays.

We apologise for these delays and are grateful for your patience as our team works to return to normal processing time.

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